coopcreditunions
Great infographic and article on the latest in Worldwide CU growth…
The Credit Union National Association states that they’re preparing to welcome the 100 millionth U.S. credit union membership this summer. They even have a campaign that involves members joining in on the fun and showing “what 100 million looks like” - by sending selfies of themselves and credit union stories. Click here for more information.

Great infographic and article on the latest in Worldwide CU growth…

The Credit Union National Association states that they’re preparing to welcome the 100 millionth U.S. credit union membership this summer. They even have a campaign that involves members joining in on the fun and showing “what 100 million looks like” - by sending selfies of themselves and credit union stories. Click here for more information.

Except in this case, we’re talking complaints… Not love. Sorry, Bonnie Raitt. 
ICYMI – The CFPB posted an update about their services for complaints and adding the consumer narratives’ component: http://www.consumerfinance.gov/blog/everyone-has-a-story-what-yours/. Financial issues - everybody has ‘em! The agency, celebrating its 3rd year in business this month, encourages you to come forward with your stories, and you’ll likely receive responses to them. In proposing to expand its online complaint database, CFPB states that your stories matter to them. Check it out. They inspire and inform the work they do, and by sharing the stories will help the agency spot issues in the financial markets. When identifying the problems, it makes the fixing of the problems a bit easier and decreases the chances of those problems turning into major issues. Please note: CFPB’s Tell your story is not a complaint form, but rather a place to submit your story, good or bad, about your experience with consumer financial products. Go here for complaints. 
How are you, as a credit union or another financial institution, working with members to rid (or avoid as much as possible) financial issues? Do you have a response plan in place? We’ve developed response plans for a number of our clients. Please give us a call if you’re interested in setting one up for your financial institution: (603) 373-8971.

Except in this case, we’re talking complaints… Not love. Sorry, Bonnie Raitt.

ICYMI – The CFPB posted an update about their services for complaints and adding the consumer narratives’ component: http://www.consumerfinance.gov/blog/everyone-has-a-story-what-yours/. Financial issues - everybody has ‘em! The agency, celebrating its 3rd year in business this month, encourages you to come forward with your stories, and you’ll likely receive responses to them. In proposing to expand its online complaint database, CFPB states that your stories matter to them. Check it out. They inspire and inform the work they do, and by sharing the stories will help the agency spot issues in the financial markets. When identifying the problems, it makes the fixing of the problems a bit easier and decreases the chances of those problems turning into major issues. Please note: CFPB’s Tell your story is not a complaint form, but rather a place to submit your story, good or bad, about your experience with consumer financial products. Go here for complaints.

How are you, as a credit union or another financial institution, working with members to rid (or avoid as much as possible) financial issues? Do you have a response plan in place? We’ve developed response plans for a number of our clients. Please give us a call if you’re interested in setting one up for your financial institution: (603) 373-8971.

Just How “Top of Mind” Are You?

"Members don’t wake up every morning thinking about the credit union any more than they wake up thinking about the neighborhood dry cleaner or the local pharmacy. A visit to the cleaners, the pharmacy, and the credit union is a chore, just one of many items to check off a “to-do” list." —The following excerpt was taken from an online article by Emily Maxie of SIGNiX, "Thinking of Cutting the Marketing Budget? Think Again!" You’re almost halfway through the year - considering budget, etc. This is a really great write up involving questions to ask yourself before you decide to check marketing off the list as well.

Just How “Top of Mind” Are You?

"Members don’t wake up every morning thinking about the credit union any more than they wake up thinking about the neighborhood dry cleaner or the local pharmacy. A visit to the cleaners, the pharmacy, and the credit union is a chore, just one of many items to check off a “to-do” list." —The following excerpt was taken from an online article by Emily Maxie of SIGNiX, "Thinking of Cutting the Marketing Budget? Think Again!" You’re almost halfway through the year - considering budget, etc. This is a really great write up involving questions to ask yourself before you decide to check marketing off the list as well.

Creative Agency to Host Webinar on Social Media and Compliance for Financial Institutions

PORTSMOUTH, NH – CatchFire Creative, a full-service creative agency located one hour north of Boston, MA, will be hosting a webinar this Thursday, June 26, at 1:30 p.m. EDT: “Getting Results with Social Media While Being 100% Compliant.” CatchFire will discuss social media marketing for business, with a focus on the financial industry. Join them as they present from the creative side; covering the strategy and approach when developing successful social media campaigns.

Compliance plays an important role in social media for business. Social Assurance and SilverCloud will be presenting as well on the topic, discussing the management processes and tools designed for financial services. Please visit the following link for more information and to sign up for this webinar: http://catchfirecu.com/social_media_webinar.html.

Anyone with questions or would like additional information may contact CatchFire Creative at (603) 373-8971.

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Applying Social Media to Your Financial Institution While Staying 100% Compliant. That’s right, folks. We’ll be hosting a webinar later this month (Thursday, June 26) on social media and compliance for financial institutions. Interested? Please click here for more info and to sign up!  

Applying Social Media to Your Financial Institution While Staying 100% Compliant. That’s right, folks. We’ll be hosting a webinar later this month (Thursday, June 26) on social media and compliance for financial institutions. Interested? Please click here for more info and to sign up!